Privacy policy

This Privacy Policy outlines how Dia360.ch, operated by Owen GmbH (“we”, “us”, “our”) collects, uses, stores, shares and protects the personal information of our customers (“you”, “your”). We are committed to protecting your privacy and security and will only use your personal information in accordance with this Privacy Policy.

We collect personal information from you when you use our website or purchase products from us. The types of information we may collect include:

• Your name, address, email address, phone number, payment information and other contact details;

• Your preferences and interests;

• Your purchase history;

• Your browsing and search history;

• Your IP address;

• Other information you provide to us when you contact us or interact with us.

We use the personal information we collect from you to:

• Provide you with the products and services you request;

• Process your orders and payments;

• Communicate with you regarding your orders and other matters;

• Personalize your experience on our website;

• Improve our services;

• Help us understand our customers better;

• Detect and prevent fraud and other security risks.

We may also use your personal information for other purposes, such as marketing and advertising, with your consent.

We use appropriate security measures to protect your personal information against unauthorized access, unlawful processing, accidental loss, destruction or damage. We use encryption, firewalls and other security technologies to protect your personal information.

We do not share your personal information with third parties, except as necessary to provide you with our services or as required by law. We may share your personal information with our service providers, such as payment processors, shipping companies, and analytics providers, in order to provide our services.

We may also share your personal information with other third parties for their own marketing or advertising purposes, with your consent.

We may transfer your personal information to another company in the event of a merger, acquisition, or sale of all or part of our business.

We may also disclose your personal information to law enforcement, government agencies, or other third parties if we are required to do so by law or if we believe it is necessary to protect our rights or property.